Frequently Asked Questions
Everything you need to know about our high-performance apparel.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Engineering Fit Guide' with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your garments ethically produced?
Yes, all Suspension Engineering pieces are manufactured in certified facilities that adhere to fair labor practices and utilize sustainable textile sourcing to minimize our environmental footprint.
Can I modify or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. After this window, the order is sent to our fulfillment center and cannot be changed, though you may return it once received.