Returns & Exchanges
At Suspension Engineering, we want you to feel as good as you look. If your latest fashion piece isn't the perfect fit, we offer hassle-free returns within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Pack Your Items
Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
Label and Ship
Print your prepaid shipping label from our portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing